有關於放心講的事實

如果有看我之前寫的網誌,應該還記得有一篇文章是寫有關於emome之前的放心講新方案吧?裡面稍微簡單地比較了一下放心講和大家講之間的一些比較,當然那個比較只是很簡單地,只是純粹談論國內語音通信費的比較,而且還是在沒超過月租費的情形下。(實際上其實一個人也不可能做到那樣)

不過這陣子我慢慢發現到了一些emome上面沒有寫到的一些事實。

10月初的時候,我打電話給800(中華電信的客服專線),向800的客服專線申請了月租費的轉換,打算將月租費從一般型383改成放心講396,那個時候客服人員的解釋是,放心講396不能夠馬上轉變,必須先將月租費改成一般型183,而且從一般型183轉變成放心講396,也不能透過800,必須要親自到櫃台才能申請。也因此,我當下就把月租費從一般型383轉變成一般型183了…

10/24,下午,我在新竹市區閒晃,經過了新竹市的中華電信營運中心,想說順便進去問一下好了,結果得到了當初在電話中不一樣的答案…mCool和輕鬆瀏覽,這兩個加值服務與放心講互斥!!

所謂的互斥,就是指主要的月租費與其他附加型的加值型服務互相排斥,彼此是不能夠同時存在的。

後來我去emome網站上面仔細地查詢有關於放心講的一些常見問題,可是上面並沒有提到有關於mCool或輕鬆瀏覽的部分…不死心的情況下,回到家,上網仔細查證了一下,我又播了一通800,再仔細詢問有關於互斥的問題,得到的答案的確是互斥的…外加今天(10/28)我又透過了文字客服的查證,也是一樣的結果…(不過就沒有這方面的互斥)

頓時之間還真的不知道該怎麼辦好呢…本來的如意算盤也覺得好像有一丁點被摧毀的感覺…所以現在只能考慮大家講、一般型或元氣系列了吧…畢竟對於很依賴手機上網的我來說,輕鬆瀏覽是太過於重要的加值服務了!

不過我想,應該還是有很多人都不知道吧?emome網站也很奸詐,互斥的服務也沒有全部都寫出來…(還是問客服才知道的…)希望寫出來,讓大家都知道這件事情吧~

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